Privacy Policy
Last updated: January 2025
1. Introduction
DARWN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information depending on your account type:
- Name, email address, and phone number
- National Provider Identifier (NPI) number (Workers)
- Professional credentials and employment history (Workers, Recruiters)
- Medical school enrollment and program details (Students)
- Organization name, role, and business information (Hospitals, Recruiters)
- Financial information for transactions
- Profile information and preferences
2.2 Usage Information
We automatically collect:
- Device and browser information
- IP address and location data
- Pages viewed and actions taken
- Transaction history and claiming activity
3. How We Use Your Information
We use your information to:
- Verify your identity and NPI credentials
- Process transactions and maintain your account
- Improve and personalize our services
- Communicate with you about your account
- Comply with legal obligations
- Detect and prevent fraud
4. Information Sharing
We may share your information with:
- Service Providers: Third parties who help us operate the platform
- Hospitals/Employers: When you authorize or as part of the recruiting process
- Legal Compliance: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
We do NOT sell your personal information to third parties for marketing purposes.
5. Platform User Data by Account Type
Data handling varies by account type:
5.1 Healthcare Workers
- Profiles are anonymized by default on the public-facing platform
- Identifiable information is only shared with verified hospitals during recruiting
- Healthcare workers may request removal of their profile
- All referral submissions are from verified NPI-registered professionals
5.2 Hospitals
- Organizational data is used to verify employer accounts and enable recruiting features
- Hiring activity and candidate access data is tracked for billing and compliance
5.3 Recruiters
- Business and credential data is used to verify recruiter accounts
- Claiming and placement activity is tracked for platform operations
5.4 Medical Students
- School enrollment and program data is collected for verification purposes
- Student trading activity is tracked under the same rules as all other users
- Educational institution data is shared only with consent or as required by law
6. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data storage with trusted providers
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Export your data in a portable format
To exercise these rights, contact us at privacy@darwn.com.
8. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your login and preferences
- Analyze platform usage
- Improve performance
You can control cookies through your browser settings, though this may affect platform functionality.
9. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legal, regulatory, or legitimate business purposes.
10. Children's Privacy
DARWN is not intended for users under 18 years of age. We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the platform.
12. Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
DARWN Privacy Team
Email: privacy@darwn.com
Address: 123 Healthcare Way, Suite 400, Wilmington, DE 19801